Terms & Conditions...
Last Updated: 23rd September 2026.
Welcome to NIKNEVA.
These Terms & Conditions ("Terms") govern your use of the NIKNEVA website, https://nikneva.in, and the purchase of products through our website. By accessing or using our website, you agree to these Terms. If you do not agree with these Terms, please do not use our website.
1. ABOUT NIKNEVA
Business Name: Nikhil Ujlayan
Brand Name: NIKNEVA
Business Address: Block D, Pul Prahladpur, Badarpur, New Delhi, Delhi-110044.
Email: nikneva@nikneva.in
Phone: +91 7055668839
Website: https://www.nikneva.in/
2. USE OF THE WEBSITE
You agree to use this website only for lawful purposes.
You must not:
• Use the website for fraudulent or unlawful activities.
• Attempt to gain unauthorised access to the website or its systems.
• Interfere with the normal operation of the website.
• Submit false or misleading information.
• Use website content without appropriate permission.
3. PRODUCTS AND PRODUCT INFORMATION
NIKNEVA makes reasonable efforts to provide accurate product descriptions, images, specifications and prices. However, minor differences in product appearance, colour or packaging may occur due to screen settings, manufacturing variations or changes made by the manufacturer. Product availability may change without prior notice.
4. PRICES
All product prices displayed on the website are in Indian Rupees (INR), unless otherwise stated. Applicable taxes, shipping charges or other charges, where applicable, will be displayed during the purchasing process. NIKNEVA reserves the right to correct pricing or listing errors.
5. ORDERS
When you place an order through our website, you are submitting a request to purchase the selected products. An order is considered accepted when NIKNEVA confirms the order, subject to product availability and successful payment where applicable.
We reserve the right to cancel or decline an order in circumstances such as:
• Product unavailability
• Incorrect pricing or product information
• Suspected fraudulent activity
• Incorrect or incomplete customer information
• Delivery limitations
• Technical or payment-related issues
• Other circumstances where fulfilment is not reasonably possible
6. PAYMENT
Payments may be processed through third-party payment service providers, including PayU and Razorpay. Available payment methods are displayed during checkout. Customers are responsible for providing accurate payment and billing information. NIKNEVA does not intend to store customers' complete card numbers, CVV numbers or banking passwords on its own website.
7. SHIPPING AND DELIVERY
Orders are processed and delivered according to our Shipping Policy. Estimated delivery times may vary depending on the delivery location, courier availability, public holidays, weather conditions and circumstances beyond our reasonable control.
For complete information, please refer to our Shipping Policy.
8. RETURNS AND REFUNDS
Returns and refunds are subject to our Return & Refund Policy. Customers should review the applicable return conditions and time limits before requesting a return or refund.
9. ORDER CANCELLATION
Order cancellations are subject to our Cancellation Policy. Cancellation may be possible before shipment, subject to the applicable conditions. Once an order has been shipped, cancellation may not be possible.
10. INTELLECTUAL PROPERTY
Unless otherwise stated, the content available on this website, including text, graphics, logos, product descriptions, photographs and other materials, is owned by or licensed to NIKNEVA. You may not reproduce, distribute, modify or commercially use website content without appropriate authorisation.
11. THIRD-PARTY SERVICES
Our website may use third-party services, including payment gateways, delivery partners, analytics services and other technology providers. The use of such services may also be subject to the terms and policies of the respective third-party providers.
12. WEBSITE AVAILABILITY
We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, secure or error-free. The website may occasionally be unavailable because of maintenance, technical issues, updates or circumstances beyond our reasonable control.
13. LIMITATION OF LIABILITY
To the extent permitted by applicable law, NIKNEVA will not be responsible for losses arising from circumstances beyond our reasonable control, including third-party service interruptions, delivery delays, technical failures or events outside our control. Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited.
14. PRIVACY
Your use of this website is also subject to our Privacy Policy. Our Privacy Policy explains how we collect, use and protect personal information.
15. CHANGES TO THESE TERMS
NIKNEVA may update these Terms & Conditions from time to time. Changes will be published on this page with an updated "Last Updated" date. Your continued use of the website after changes are published constitutes use subject to the updated Terms, to the extent permitted by applicable law.
16. GOVERNING LAW
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.
17. CONTACT US
If you have questions regarding these Terms & Conditions, please contact us:
Business Name: Nikhil Ujlayan
Brand Name: NIKNEVA
Address: Block D, Pul Prahladpur, Badarpur, New Delhi, Delhi-110044.
Email: nikneva@nikneva.in
Phone: +91 7055668839
Website: https://www.nikneva.in/