Shipping Policy...
Last Updated: 23rd September 2026.
Nikneva aims to process and deliver customer orders within the timelines communicated on the website.
1. ORDER PROCESSING
Orders are generally processed within 1–2 BUSINESS DAYS after successful payment and order confirmation.
Orders may take additional time to process during weekends, public holidays, promotional periods or circumstances outside our reasonable control.
2. DELIVERY TIME
Estimated delivery time is generally: 3–7 BUSINESS DAYS.
Delivery times may vary depending on the customer's location, courier availability, weather conditions, public holidays and other factors.
3. SHIPPING LOCATIONS
We currently ship to: PAN INDIA.
If a particular location is not serviceable, the customer may be contacted regarding the order.
4. SHIPPING CHARGES
We currently offer free shipping on eligible orders as displayed on the website.
5. ORDER TRACKING
Where tracking is available, customers may receive tracking information through the contact details provided during checkout.
6. DELIVERY DELAYS
Delivery estimates are provided for guidance and are not guaranteed where delays result from circumstances outside our reasonable control, including courier delays, weather conditions, natural events, public holidays, transportation disruptions or regulatory restrictions.
7. WRONG OR INCOMPLETE ADDRESS
Customers are responsible for providing an accurate and complete shipping address and contact information. Additional delivery charges or other consequences resulting from an incorrect or incomplete address may apply where permitted.
8. DAMAGED PACKAGE
If a package appears damaged at the time of delivery, customers should, where possible, document the condition of the package and contact Nikneva promptly.
9. CONTACT
For shipping-related questions:
Email: nikneva@nikneva.in
Phone: +91 7055668839
Brand: Nikneva
Website: https://www.nikneva.in/