Privacy Policy...
Last Updated: 23rd September 2026.
Nikneva ("Nikneva", "we", "us" or "our") respects your privacy and is committed to protecting the personal information you provide while using our website. This Privacy Policy explains how we collect, use and protect information when you visit or purchase products from https://nikneva.in.
1. INFORMATION WE COLLECT
When you use our website or place an order, we may collect information such as:
• Name
• Billing and shipping address
• Mobile/telephone number
• Email address
• Order details
• Payment and transaction-related information
• Information you provide when contacting customer support
We collect only information reasonably required to provide our services, process orders and support customers.
2. HOW WE USE YOUR INFORMATION
We may use your information to:
• Process and fulfil orders
• Process payments
• Arrange delivery and shipping
• Provide customer support
• Communicate regarding orders
• Process returns, cancellations and refunds
• Prevent fraudulent or unauthorised transactions
• Improve our website and services
• Meet applicable legal and regulatory requirements
3. PAYMENT INFORMATION
Online payments may be processed through third-party payment service providers such as PayU and Razorpay. Nikneva does not intend to store customers' complete card numbers, CVV numbers or banking passwords on its own website. Payment information is handled through the applicable payment service provider according to its security and privacy practices.
4. SHARING OF INFORMATION
We may share necessary customer information with service providers involved in:
• Payment processing
• Order fulfilment
• Shipping and delivery
• Website and technology services
• Customer support
We may also disclose information when required by applicable law, regulation or lawful governmental authority.
5. DATA SECURITY
We take reasonable measures to protect customer information against unauthorised access, alteration, disclosure or misuse. However, no method of transmission over the internet or method of electronic storage can be guaranteed to be completely secure.
6. COOKIES
Our website may use cookies and similar technologies to provide website functionality, improve user experience and understand website usage.
7. THIRD-PARTY SERVICES
Our website may use third-party services such as payment providers, shipping providers, analytics services or other technology services. These third parties may process information according to their own applicable terms and privacy policies.
8. CUSTOMER RIGHTS
Subject to applicable law, customers may contact us regarding their personal information and request correction or clarification of information associated with their account or order.
9. CHILDREN'S PRIVACY
Our website is not intended to knowingly collect personal information from children without appropriate authorisation.
10. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.
11. CONTACT US
For questions regarding this Privacy Policy, please contact:
Business Name: Nikhil Ujlayan
Brand: Nikneva
Address: Block D, Pul Prahladpur, Badarpur, New Delhi, Delhi-110044.
Email: nikneva@nikneva.in
Phone: +91 7055668839
Website: https://www.nikneva.in/